Know Where Your Shift-Change Process Breaks Down
Free Shift-Change Assessment
A successful shift change does more than transfer information. It helps the incoming team understand current conditions, safety concerns, unfinished work, priorities, and ownership. This free shift change assessment from Double E Workplace Solutions gives organizations a structured way to evaluate how consistently and effectively those handoffs occur today.
Is Every Shift Getting the Information It Needs?
Poor shift changes create more than communication problems. They can lead to duplicated work, missed priorities, unclear ownership, unnecessary downtime, safety risks, and frustration between teams.
This tool helps organizations:
- Evaluate current shift-change practices
- Identify communication and information gaps
- Uncover inconsistencies between shifts and supervisors
- Clarify ownership of unfinished work and follow-up items
- Assess whether safety and operational risks are being communicated
- Establish practical priorities for improvement
Need something tailored to your operation?
We can customize the assessment to reflect your facility, shift structure, processes, and operational priorities.
What You’ll Evaluate
The assessment examines seven areas that influence the quality and consistency of shift-change handoffs:
- Preparation and Readiness: Whether employees arrive prepared and relevant information is updated before the handoff
- Safety and Risk Communication: How consistently hazards, permits, abnormal conditions, and critical activities are communicated
- Operational and Work Status: Whether the incoming shift understands equipment status, recent changes, problems, and priorities
- Unfinished Work and Ownership: How clearly incomplete work, next steps, responsibility, and timing are transferred
- Two-Way Communication: Whether employees can ask questions, clarify information, and confirm understanding
- Standardization and Consistency: Whether a defined process is followed across shifts, leaders, and teams
- Leadership and Accountability: How leaders communicate, observe, reinforce, and follow up on shift-change expectations
More Than a Checklist
The Shift Change Assessment includes:
- A 39-point current-state evaluation
- A five-level rating scale
- Section and overall maturity scoring
- Best-practice gap-analysis questions
- Employee and leader interview questions
- A top-three improvement-priority worksheet
- Space to document observations and supporting evidence
A Strong Shift Sets Up the Next Team for Success
A shift is not truly successful if the next team has to spend its first hour reconstructing what happened. Consistent handoffs help employees begin with the information, priorities, and ownership they need to operate safely and effectively.
The goal is not to create a longer meeting or another administrative exercise. It is to establish a reliable process that does not change depending on the shift, supervisor, or individual involved.
With this assessment, your organization can:
- Identify where critical information is being lost
- Compare practices across shifts and supervisors
- Clarify responsibility for unfinished work
- Prioritize the most important process improvements
- Create more consistent expectations across the operation
Who Should Use This Assessment
This resource is designed for:
- Plant and operations leaders
- Frontline supervisors and shift leaders
- Safety and EHS professionals
- Continuous-improvement teams
- Maintenance and production leaders
- HR and learning and development professionals
- Organizations operating across multiple shifts
Ready to Evaluate Your Shift-Change Process?
Complete the Form for Instant Access
Enter your information below for instant access to the assessment. Use it to observe current handoffs, compare practices across shifts, interview employees and leaders, and identify the most important opportunities for improvement.