Training & Mentorship
Double E Workplace Solutions
Frontline Leader Training
Investing in your frontline employees’ development can provide short and long-term value by equipping them with tools to enable career and operational success. That is why we have created a training program to develop your employees (supervisors, managers, emerging and influential leaders) while driving your desired business results.
Leadership Attributes
We focus on core leadership fundamentals that transcend roles and responsibilities.
Employee Engagement
We help participants identify forces of disengagement and create action plans to mitigate those forces.
Performance Management
We focus on people processes that drive communication and collaboration.
Frontline Leader Training
Single Day Leadership and Feedback Training
This single-day training session provides participants with practical tools to reduce conflict, improve team performance, and build trust among direct reports and peers.
Core Focus Areas
Listening and Responding
Develop active listening skills using the acknowledge, verify, and repeat-back method to ensure clear communication and understanding.
Building Trust
Recognize workplace behaviors that either strengthen or weaken trust, fostering a more positive and collaborative environment.
Behavior Observation
Learn to break down broad behavioral labels into specific, observable actions for more effective leadership and feedback.
Accountability
Understand the ladder of accountability and its impact on workplace performance, emphasizing personal and team responsibility.
Conflict Management
Explore the drama triangle and its role in workplace conflict, gaining tools to shift towards constructive resolution.
Addressing Behaviors
Identify and address specific behaviors to effectively reinforce positive actions or redirect unproductive ones.
Feedback Practice
Prepare and practice delivering meaningful feedback through real-world conversation scenarios to improve communication skills.
Course Details
This topic is offered as a 6-8 hour in-person course, designed for up to 24 participants.
Ideal for: Supervisors, Managers, Support Staff, Influential Leaders, and Positional Leaders.
Frontline Leader Training
Multi-Day Leadership and Feedback Training
This multi-day, in-person course, which is 75% active learning, provides current, new, and emerging leaders with a toolkit of practical skills that reduce conflict, improve performance, and drive engagement. Through interactive lectures and experiential learning opportunities, participants will explore the dynamics of people leadership to build highly effective teams, navigate change, and drive business results.
Core Focus Areas
The Role of a Leader
A leader’s personal behaviors, attitudes, and decision-making approaches directly influence team morale, productivity, and overall organizational success. Leaders set the tone for workplace culture, driving engagement, innovation, and efficiency. This section explores how self-awareness, emotional intelligence, and effective communication contribute to building a high-performing team.
Relationship Building
Strong relationships between leaders and team members create a culture of collaboration, trust, and motivation. Leaders who actively listen, show empathy, and provide meaningful support empower their teams to excel. This section examines key interpersonal skills that enhance relationships, including active listening, recognizing team contributions, and fostering open communication.
Building Trust
Trust is the foundation of any successful team. Leaders who demonstrate consistency, integrity, and transparency create an environment where employees feel valued and empowered. This section identifies key leadership behaviors that build—or erode—trust, and provides actionable strategies for strengthening trust within teams and across the organization.
Personal and Team Accountability
Accountability drives performance and fosters a culture of ownership and responsibility. This section helps leaders assess their own accountability levels and understand how their engagement behaviors impact their team’s performance. Strategies for setting clear expectations, reinforcing commitments, and fostering a results-driven culture will be discussed.
Conflict Management and Prevention
Workplace conflict can arise from differences in communication styles, expectations, or workplace dynamics. This section helps leaders identify personal behaviors and environmental factors contributing to conflict and provides strategies for proactively addressing issues. Leaders will learn to navigate difficult conversations, de-escalate tensions, and create a more harmonious work environment.
Preparing and Delivering Feedback
Effective feedback is essential for employee growth and performance improvement. Leaders must identify key conversations that need to take place and use a structured approach to ensure feedback is constructive, clear, and actionable. This section introduces a framework for delivering proactive coaching, addressing challenges, and fostering continuous development.
Course Details
This program is structured to be delivered over 3-4 full days.
Intended audience: Supervisors, Managers, Support Staff, Influential Leaders, and Positional Leaders.
Financial ROI Derives From Mitigating Disengagement
Scenario based on one employee:
Disengaged employee salary: $75,000
Time to fill the position: 70 days
Hiring Manager’s salary: $100,000
Training days: 20 days
Productivity ramp up: 60 days
Time spent interviewing: 8 hours
Based on Gallup assessment of organizational loss
Double E Workplace Solutions
Training Professional Mentorship
Improve performance by developing an internal training expert.
This is designed for those who create, coordinate, and deliver workplace training.
New Trainers
This is the perfect time to enable their success as they begin the journey of using training systems to drive the desired business results.
Existing Trainers
This is the perfect time to take what they have learned to date and support them as they evolve your training systems to achieve the desired business results.
Emerging Trainers
This is the perfect time to identify and develop future learning professionals while enabling them to improve the quality of training on their existing teams.
Trainer Mentorship
3-6 Month Virtual Course
All learning efforts are based off of an Improvement Project Charter that your Training Professional identifies before starting the program. Each topic can also be adapted to a single class for your team. Have multiple Training Professionals to train? We will customize a cohort for your team.
PHASE 1 FOCUS AREAS
1. Core Concepts
We will focus on several foundational concepts that enable learning design and course facilitation.
2. Learning Objectives
We will focus on identifying strong learning objectives and writing strong learning objectives.
PHASE 2 FOCUS AREAS
3. Course Design
This training is useful for those auditing existing content and focuses on environmental impacts to consider during design and development.
4. Active Learning
We will focus on how to incorporate active learning into virtual instructor-led courses and in-person instructor-led courses.
PHASE 3 FOCUS AREAS
5. Training Evaluations
We will focus on The Kirkpatrick Model of Evaluation, when and how to use the various levels of evaluation, and the guidelines for writing effective test questions and distractors.
6. Training Facilitation
We will focus on conducting instructor-led training (virtual or face-to-face), Adult learning theory, the Cone of Learning, effective facilitation, and planning the location.
Training Professional Mentorship
Why Invest in your Training Professionals?
Scrap Learning, which is defined as learning created and delivered, but not properly utilized can exceed 50 percent. Couple that with retention rates of employees, and one runs the risk of investing time and money into developing training content that will not translate to improved performance.
Our training development program mitigates the creation of scrap learning!
